Security Questions : Manage the security questions, which will help verify your identity when you’ve forgotten your password or need to retrieve your username. You also can visit the DOE’s Connect with Us page online to find out how to get help with topics like transportation, health, enrollment, and more. Your school staff is always available to answer questions or address concerns. PIN Reset : Manage the PIN number for your account, which will help verify your identity when you’ve forgotten your password or need to retrieve your username. You can submit a complaint or compliment about the Department of Education (DOE). (Your name, DOE email address, and username are pre-populated and you cannot change them in this tool). Personal Information : Here you can enter an alternate email address or a phone number. Under the Password & Profile Management tool, you can: With your child's login letter, follow these steps: If you know your PIN or have a temporary password, you can follow these steps to reset your password:įollow these steps to activate your child's DOE student account. This health screening must be completed on each day of arrival and results will reset at midnight of each day.

If you have forgotten your password and forgot or never set a PIN, you must contact the school to receive a temporary password. NYC DOE Health Screening Health Screening DOE Buildings All DOE employees, students, families, and visitors seeking to enter DOE buildings must complete a health screening before entering DOE facilities.

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